Amazon Admin VAs from Indonesia
Hand off the tedious Amazon day-to-day.
No more support cases, reimbursements or operational busywork. Your Admin Virtual Assistant takes over your entire Amazon routine while you focus on sourcing, deals and growing your business.
What you get
No minimum term. No risk.
We are not just a training provider. We are your service provider, and we take care of everything for as long as you work with us.
No minimum contract term
You stay because it works, not because a contract forces you to.
VA replaced at any time
Illness, job change or low performance: we replace your VA at any time, free of charge, and train the replacement on your account.
A service provider, not just a trainer
We don’t train your VA and leave you on your own. As long as the contract runs, we handle supervision, quality, replacements and every question.
Why a VA
Four reasons to hire a VA
Your time is worth more than €5 an hour.
At least we hope so. Every hour you spend on admin costs you more than your VA’s hour. Put your time into sourcing, deals and growth instead.
Your VA deals with Amazon. You don’t.
Copy-paste support replies, rejected cases, endless back and forth: your VA handles it, and you no longer have to get annoyed.
Money Amazon owes you, actually claimed.
Your VA keeps your product costs up to date and persistently files reimbursement claims until Amazon pays. On average, our clients recover €1,500–2,000 a month. How much depends on your account: from a few hundred euros for smaller sellers to over €40,000 a month for one very large account.
Better metrics, more Buy Box.
Your VA maintains the Amazon-specific data in your account and keeps an eye on your seller performance. Strong metrics improve your chances of winning the Buy Box, and with it your sales.
Tasks
These tasks are no longer your problem
Your VA handles the recurring Amazon admin work across all marketplaces, plus any individual tasks you add.
Case management
Continuous monitoring and opening of new support cases.
Seller feedback removal
Removal requests for negative seller feedback across all marketplaces.
Product costs
Structured entry of your purchase costs at the best possible buying price.
Missing inbound units
Reimbursement requests for every unit missing in your inbound shipments.
Brand approvals on all marketplaces
Requesting brand approvals until they are accepted.
Reimbursement report review
Checking every reimbursement ID in the transaction report and filing claims when the payout is below your cost.
Activating listings
Missing WEEE data, battery information, safety notes and more.
Returns
Checking every order the customer never returned and opening cases for wrongly returned items.
Policy compliance
Meeting legal requirements such as Responsible Person, safety data sheets, Data Transparency reports and more.
Destroyed, lost, damaged inventory
Reimbursement claims for inventory lost, damaged or destroyed by Amazon.
Your personalised tasks
Anything else specific to your business, built into your VA’s to-dos.
Why Indonesia
Your competitive advantage
Motivated, well-educated talent
Indonesia offers motivated professionals with a strong work ethic and solid English, at a fraction of the cost of a local employee.
Trained face-to-face, on site
Our team trains every VA in person and supervises them continuously, so they understand your processes, work cleanly and perform long term.
An employee, not a remote freelancer
You get a structurally trained team member, adapted to your needs, inside a system that works.
A European contact on the ground
Martin lives in Indonesia, knows every VA personally and steps in immediately if anything needs fixing.
How it works
Your VA in three steps
WhatsApp message
Send us a message. We look at your account, your tasks and how much support you need.
Training & onboarding
We train your personalised VA on your account and set up your WhatsApp group.
Launch & backlog
Your VA gets to work and, in the first four months, also processes up to six months of past cases.
Pricing
What your VA costs
Transparent pricing: you only pay for your VA’s working time at €5 per hour. All prices are net.
Includes processing up to six months of retroactive cases and tasks.
Based on the workload of your account and any additional tasks.
We train your personalised VA, keep developing them according to your needs and continuously update their training whenever Amazon changes its rules, tools or processes.
Satisfaction guarantee
No minimum term. If you’re not happy, we replace your VA free of charge.
Fair conditions for your VA
Above-average pay and 20 paid vacation days, which keeps good people on board.
13th salary
Indonesian law requires a 13th salary once a year at Ramadan. It is billed to you as one additional monthly fee.
Calculate your savings
Move the slider to the hours your VA works per month and see what you save compared to hiring in Germany.
Estimates for 2026 based on minimum wage plus approx. employer costs: Germany €13.90/h + 21%; France €12.31/h + approx. 4% (after the general contribution reduction); Spain SMI €17,094/year (approx. €9.36/h) + 32%; Italy (no statutory minimum wage) CCNL Commercio level 5, €1,662/month × 14 + approx. 37% incl. TFR; Netherlands €14.99/h + 8% holiday allowance + approx. 18%; UK £12.71/h + employer NIC and 3% pension, shown in pounds (VA €5/h ≈ £4.21/h at £1 = €1.19). VA incl. 13th salary. Excludes the one-time training fee.
Reviews
What our clients say
Martin steps in immediately if anything comes up.
I’ve had a VA since December 2025 who handles my admin tasks completely. I no longer deal with filing cases, brand approvals or deleting listings. The value for money is absolutely there. And if there’s ever an issue with the VA, Martin is always right there and solves it straight away.
She has consistently earned back what I pay.
I’m very happy with my VA’s work. She always replies quickly, takes care of everything I ask and does a great job overall. She has consistently earned back what I pay. Hiring an Admin VA from Martin was a great decision.
Thinks ahead and rarely needs to be asked twice.
He handles my Amazon admin tasks independently, thinks ahead and rarely needs to be asked twice. What impresses me most: he always seems reachable, whenever I have a question or something comes in. For anyone in e-commerce who wants a clear head, a clear recommendation.
I can see the status of every task at any time.
The Admin VA reliably supports me with many Amazon topics, from brand approvals to reimbursements. I can see the current status of every task at any time. I especially value the flexibility: individual tasks are taken on by arrangement and built into the to-dos, which takes a lot off my plate.
Translated from German.
What language does my VA speak?
Our VAs work in English.
How quickly can we get started?
Usually within 3 to 7 working days, including training on your account.
What hours does my VA work?
Working hours are completely flexible, and your VA is reachable every day.
How does my VA access my account?
Through a user account with limited permissions that you set up in Seller Central. You stay in control of what your VA can see and do.
What do you need from me to get started?
Three things: a user account with limited permissions in Seller Central, a cloud folder with all your purchase invoices, and a source with all your purchase prices, such as Sellerboard, SellerToolkit, ArbitrageOne, Profitdesk or similar.
How can I see the hours worked?
All hours are tracked with Teamlogger. You can view them at any time on request.
Is there a minimum contract term?
No. You can cancel at the end of any month. The earlier you let us know, the easier it is for us to find a new placement for your VA.
How does billing work?
Monthly or quarterly, due on the 20th of the month.
Which marketplaces do you cover?
Your VA works across all Amazon marketplaces you sell on.
Let’s talk.
Send us a WhatsApp message. We’ll look at your account and show you how much time and money a VA can save you. Free and with no obligation.
Legal notice
Provider information
Show legal notice
- Provider
- Maiworld Consulting FZCO Building A1, Dubai Digital Park Dubai Silicon Oasis, Dubai United Arab Emirates
- Represented by
- Martin Maiwald, General Manager
- Contact
- Phone: +49 151 72843757 Email: martin@indo-virtual.com
- Trade licence
- Licence no. 52709 Issued by IFZA (International Free Zone Authority), Dubai
- Responsible for content
- Martin Maiwald, address as above
Privacy policy
Last updated: October 2026
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1. Controller
Maiworld Consulting FZCO Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates Represented by: Martin Maiwald, General Manager Email: martin@indo-virtual.com · Phone: +49 151 72843757
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